Shipping Policy
Introduction
Welcome to ShadeSaint ! We're delighted to have you as a part of our community. This Shipping Policy outlines important information about our shipping process, including delivery times, costs, and other relevant details.
Shipping Methods and Carriers
We offer a range of shipping options to cater to your preferences and needs. Our current shipping carriers include:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-4 business days.
- International Shipping: Available to select countries. Estimated delivery times vary based on location.
Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. Please note that processing times may vary during peak seasons or special promotions.
Shipping Costs
Shipping costs are calculated based on your location, chosen shipping method, and the weight of the items in your order. The exact shipping cost will be displayed during the checkout process.
Tracking Information
Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment.
Delivery Times
Delivery times are estimated based on the shipping method you choose and your location. Please note that these are approximate times and may vary due to unforeseen circumstances or external factors.
International Shipping
For international orders, please be aware that customs and import duties may be applied once the shipment reaches your country. These charges are the responsibility of the customer and will be billed separately by the courier.
Address Information
Please ensure that you provide accurate and complete shipping information at the time of checkout. We cannot be held responsible for any delays or losses due to incorrect or incomplete addresses.
Lost or Stolen Packages
In the unfortunate event that your package is lost or stolen, please contact us immediately at info@shadesaint.com . We will work with the carrier to try and resolve the issue to the best of our ability.
Returns and Refunds
For information regarding our return and refund policy, please refer to our Return Policy.
Contact Us
If you have any questions or concerns about our shipping policy, feel free to reach out to us at info@shadesaint.com or visit our Contact Us page.
Thank you for choosing Twin Grave Clothing! We appreciate your support.
Note: This shipping policy is subject to change without prior notice. Please review it periodically for any updates.